Privacy Policy

Origami (meetorigami.com and app.meetorigami.com) is a product of Simple Fintech (Pty) Ltd (CIPC Registration No. K2022570508), based in Cape Town, South Africa (“Simple Fintech”, “we”, “us”, “our”).

This policy explains how we collect, use, disclose, store, and protect personal information when you use Origami. It is the Origami-specific instance of the Simple Fintech master privacy policy at meetsimple.co/privacy. We process personal information in accordance with applicable data protection laws, including South Africa's Protection of Personal Information Act, 2013 (POPIA) and, where applicable, the GDPR.

Account details: your name and email address when you sign in with Google, or your phone number when you use Origami through WhatsApp.

WhatsApp messages: when you message the Origami WhatsApp number, we receive and process your phone number, your messages, and any images or documents you send, so we can turn them into calendar events. Messages are delivered to us by Meta's WhatsApp Business Platform.

Schedule content: images and PDF documents you upload or send, and the calendar events Origami extracts or you create.

Google Calendar data: if you connect Google Calendar, the events Origami reads from and writes to your calendar.

Usage and device data: log data, feature usage, error reports, approximate location (from IP), browser and device type.

To provide and operate Origami: extracting events from what you send, keeping your schedule, sending you the digests and confirmations you ask for, securing the service, and communicating with you about it.

To improve Origami: debugging, performance, and product development.

To comply with legal obligations and enforce our terms.

We do not sell your personal information. We do not use your content for advertising.

Origami uses AI models, via Amazon Web Services (AWS) Bedrock, to read the messages, images, and documents you send and extract schedule information from them. AWS states that Bedrock does not use customer content to train its models.

The AI only classifies and extracts; what Origami sends you is composed by the application, and nothing is saved to your schedule without either high extraction confidence or your explicit confirmation.

Origami's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Google Calendar data is used only to provide the calendar features you ask for: reading your events to show and reconcile your schedule, and writing events you have reviewed. It is never used for advertising and never sold.

We share information only with the service providers that run Origami: hosting and infrastructure (Hetzner, Cloudflare), file storage (Cloudflare R2), WhatsApp message delivery (Meta), AI processing (AWS Bedrock), error monitoring (Sentry), transactional email (Resend), and Google (only when you connect Google Calendar).

We may also disclose information for legal reasons (lawful requests, enforcing our agreements, protecting rights and safety) or as part of a business transfer with appropriate safeguards.

Data is encrypted in transit. Sensitive fields are encrypted at rest. Access to production systems is restricted and audited.

No system is perfectly secure; keep your own accounts and devices protected.

We retain information for as long as needed to provide Origami and for legitimate business purposes such as security and compliance.

When you delete your account, we delete your personal information and content within 30 days, except limited records we must keep for legal reasons.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information; object to certain processing; withdraw consent; or request an export of your data.

To exercise any of these rights, contact us at [email protected]. If you are not satisfied, you may lodge a complaint with the Information Regulator (South Africa).

The Origami app uses necessary cookies for login and session security. The marketing site sets no analytics cookies.

We process and store information in the European Union, South Africa, and other countries where our service providers operate, with safeguards consistent with POPIA and other applicable laws.

To delete your Origami account and all associated data — including your phone number, message history, uploaded content, and calendar events — email [email protected] from the email address on your account, or include the phone number you use with Origami.

We confirm the request and complete deletion within 30 days, except limited records we must keep for legal reasons.